Terms of Delivery

Terms of Delivery

Items are shipped within 1-3 business days of payment confirmation from Hong Kong SAR through the shipping courier of your choice.

We will arrange for the products to be delivered to the address indicated in your order. Please make sure that the shipping address is correct as we are not able to re-direct the parcel while it is on its way to you. 

Registered Mail:

Hong Kong: Delivered within 1-7 working days
International: Delivered within 14 working days

  • During times of high traffic, such as on public holidays, longer delivery times might occur.
  • Customs processing on international orders might delay the parcel additional 10 days. Karma Links is unable to guarantee the delivery dates on international orders.
  • Please note that international orders may be subject to local custom fees or duties. Karma Links does not have information on custom or duties, hence we are unable to estimate their costs
  • Any customs or import duties are charged once the parcel races its destination country. These fees are the responsibility of the customer, hence we will not issue any refunds or exchanges for deliveries that have been refused for unpaid duty fees.

Please note that Karma Links Ltd. is not responsible for postal service mishaps.

We apologise but we are unable to accept returns for orders shipping internationally. If you have received a defective item, please contact us. 

 

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