Terms & Conditions

Shipping

Items shipped within 1-3 business days of payment confirmation from Hong Kong SAR through Hong Kong Post. We will arrange for the products to be delivered to the address for delivery indicated in your order.

Registered Mail (tracking for most European countries, except UK, and Hong Kong):

Hong Kong: Free of Charge, delivered within 1-4 days

International: Free of Charge, delivered within 14 - 21 days

Please note that international orders may be subject to local custom fees or duties. These might take few additional days to be carried out. Any customs or import duties are charged once the parcel races its destination country. These fees are the responsibility of the customer, hence we will not issue any refunds or exchanges for deliveries that have been refused for unpaid duty fees. Please contact your customs for further details. This applies only to international orders. Please note that Karma Links Ltd. is not responsible for postal service mishaps. 

Price and payment

Prices for products are quoted on our website are stated in US Dollars. All currency conversions are approximately only, and are based on average exchange rates. All prices are liable to change at any time without prior notice. Changes will not affect contracts, which have come into force.

It is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product's correct price will be stated when you pay for the product.

We accept PayPal. This allows you to pay using all major credit cards even if you don’t have a PayPal account. Payment must be made upon the submission of your order. We will withhold the products and not issue any contract between us until the price is received.

Refunds and exchanges

If you wish to return your order, please return the item in new, unworn condition in original packaging, and a full refund will be processed. Goods must be returned within 14 days of receipt. The refund will be processed in the original form of payment. In case you wish to exchange the item to another item, price differences will be processed using the same method originally used.

Shipping charges are non-refundable except when a product is faulty. The item is your responsibility until it reaches us. Please be aware that all returns and exchanges must be shipped via registered mail.

Contact nina@karmalinksjewellery.com for returns or exchanges.

Powers of gemstones and symbols

All metaphysical or healing properties of the gemstones and symbols listed in the product descriptions are collected from various sources. This information is offered as an additional service and not meant to treat medical or mental conditions. Karma Links Ltd. does not guarantee the validity of any of these statements.